Temco Tool, located in Manchester, NH, has been machining precision components and providing value-added services for the aerospace, defense, and medical industries for over fifty years. Utilizing sophisticated technology required to meet the complex requirements of the 21st century, Temco has established itself as a leading industry manufacturer of components for the most advanced tactical aircraft used to protect and defend our country. To accomplish this Temco operates a 50,000-square-foot state-of-the-art manufacturing facility using the latest manufacturing equipment and technology to produce high-tolerance precision components that meet extremely demanding industry specifications. Temco has established an enduring reputation for unyielding pride in providing quality craftsmanship and delivering the best quality products to meet demanding timelines.
The Problem: As a leading manufacturer within the aerospace and defense industry, Temco was experiencing unprecedented growth along with increased pressure to meet the demanding industry compliance requirements associated with producing components for the most advanced aircraft and defense systems in the world. Temco needed to ensure its technology infrastructure was reliable, secure, and able to scale to meet its growing business needs. They needed to ensure compliance with the requirements of both the National Institute of Standards and Technology (NIST) and Cybersecurity Maturity Model Certification (CMMC). Temco needed a technology partner that would act as an integral member of the organization, and as an extension of its operations organization working in lock-step to help maintain its reputation and position in the industry.
The Solution: Temco selected GSC IT as their technology partner in 2018 to deliver a fully managed IT service, and take responsibility for ensuring their technology infrastructure was secure, compliant, and able to meet the growing needs of their business. Temco subscribed to the GSCare Premium managed service program which provides 24/7 monitoring of all critical network resources with the most stringent industry response intervals. Another key element of the GSCare Premium managed service program is the ongoing strategic planning and budgeting, which allows Temco the ability to effectively plan for network upgrades and allow them to achieve strategic goals as part of their corporate vision. As a GSCare Premium managed service client, Temco relies on GSC IT for not only their routine IT support, but also the needed guidance and direction to help them navigate and remain compliant with NIST and CMMC requirements. By meeting these stringent compliance requirements Temco can ensure they are always viewed as the supplier of choice by their clients, and are handling sensitive US military information in the most secure and confidential manner.
The Results: Through the adoption of the GSCare Premium managed services the Temco team has been able to focus more of their efforts on their core business, and less on trying to navigate and manage the complex technology landscape. GSC IT has been able to assist Temco in increasing their operational efficiency by ensuring their technology infrastructure provides the needed performance and reliability, while also enforcing the required security and compliance measures. GSC IT has worked collaboratively with the Temco management team to ensure the latest technologies are always being utilized to deliver the needed operational performance, and bridge the gap between the manufacturing environment and the IT landscape to deliver greater visibility of their overall business operations. GSC IT has assisted Temco in being an industry leader, in achieving the necessary compliance, and ensuring that their technology environment is never the limitation in meeting or exceeding their business objectives.
GSC IT has been an outstanding provider from day one and is a trusted Temco partner. They’ve gone above and beyond in aiding Temco to transfer into a digitally managed corporation suited to meet the changing demands of client and industry needs. They proactively address and advise our concerns. Simply put, GSC IT gives us peace of mind in knowing our business is protected against evolving cybersecurity threats and meets all of our industries compliance requirements.
Maurice Collins, Vice President
Temco Tool Company, Inc.